Anti-Scam Notes for Electronic Fixed Penalty Tickets

2025-05-22

Beware of Phishing SMSs

The Police are implementing the electronic traffic fixed penalty tickets (FPTs) scheme, in which FPTs will be sent via SMS or email, in mid-June. The Police will then introduce a new thematic portal and mobile application, allowing vehicle owners and drivers to verify and review their electronic FPTs, and pay penalties online via electronic means (such as credit card and Faster Payment System).

 Please pay attention to the anti-scam notes below to safeguard yourselves from phishing SMSs: 
 (1) SMS Sender Registration Scheme – “#”
 The Police have participated in the “SMS Sender Registration Scheme” launched by the Office of the Communications Authority. The Sender ID for SMSs used to issue tickets in the future will have the prefix “#”.
 The Registered SMS Sender ID is “#HKPF-eTT”.
 
 (2) No hyperlinks embedded 
 There will be no hyperlinks embedded in FPTs sent via SMS or email.
 
 (3) URL domain – “.gov.hk”
 The URL domain of the Police’s eTraffic Ticket Platform (www.etrafficticket.gov.hk) is .gov.hk, the same as those of other government departments.
 E.g. the official website of the Hong Kong Police Force (HKPF) is www.police.gov.hk; and that of the Transport Department is www.td.gov.hk.
  
 Notes: 
 1. Do not hastily click on hyperlinks embedded in any emails or SMSs.
 2. Do not disclose your personal information or account details to anyone before verifying their identities.

 3. If in doubt, please call the “Anti-Scam Helpline 18222” to contact the Anti-Deception Coordination Centre of the HKPF.