Latest Scam Alerts

Beware of Phone Scammers Impersonating Hospital Staff

Defrauding Tricks

After impersonating staff of Kwong Wah Hospital and CUHK Medical Centre, scammers impersonating staff of Prince of Wales Hospital (PWH) and Tuen Mun Hospital (TMH) recently called members of the public in the form of pre-recorded messages, requesting them to collect medical documents as instructed.

The Hospital Authority (HA) said that staff of public hospitals will contact patients personally by phone if necessary and provide relevant information to verify the identities of both parties.

Members of the public are advised to stay alert at all times and not to disclose personal information during any unidentified phone calls to avoid falling prey to scams.

The HA has issued press releases for clarification regarding the unidentified fraudulent calls purporting to be made by PWH and TMH.

You may visit the HA website for contact information of the relevant hospitals and institutions if needed.

Our Advice 

  • Do not identify callers’ identities simply by the names of organisations, phone numbers, fax numbers or staff numbers, etc. they provide;

  • Stay alert and verify the identities of callers when receiving such suspicious phone calls (e.g. by calling the relevant organisations for enquiries);

  • Do not disclose personal information, including your identity card numbers, bank account numbers and passwords, to callers hastily;

  • Remind your relatives and friends to stay vigilant against deception;

  • If in doubt, please call the “Anti-Scam Helpline 18222” for enquiries.