Latest Scam Alerts

Fraudulent Website and Phishing Emails Purportedly from MTR

Defrauding Tricks

Recently, scammers have sent phishing emails to members of the public, purporting to be from the Mass Transit Railway Corporation Limited (MTR). The emails come with unknown links and invite the recipients to take part in a customer satisfaction survey to receive a reward of five free one-way tickets, luring the public into clicking on the embedded link. Once the recipients clicked the link, they would be directed to a fraudulent MTR website where they were asked to provide personal or credit card information. 


Our Advice

  • Do not connect to any suspicious websites via hyperlinks embedded in emails;

  • Do not input any data such as personal information, credit card details or security codes into unknown websites;

  • MTR states that it will not send messages through SMS, WhatsApp, email or any other channels to the public to collect their personal information, particularly their financial information. Members of the public may check the notice on the MTR website;

  • If you receive suspicious SMS messages or emails asking you to input personal or credit card information into unknown websites, please check them out using “Phishing Scam Search Engine” ( on CyberDefender website;

  • Remind your relatives and friends to stay vigilant against deception;

  • If in doubt, please call the “Anti-Scam Helpline 18222” for enquiries.