Latest Scam Alerts

Phishing SMS messages and emails purportedly from the “Hongkong Post”

Phishing SMS messages and emails purportedly from the “Hongkong Post”
Defrauding Tricks

Recently, it has come to the Police’s attention that fraudsters send phishing SMS messages or emails to members of the public purporting to be from the “Hongkong Post”, which claim that the recipients’ parcels are undeliverable. Victims are lured into clicking on the embedded links which take them to fraudulent websites of the “Hongkong Post”, with their personal bank account or credit card details being stolen by fraudsters.

“Hongkong Post” will ONLY
Deliver a mail item to the address as indicated
Issue a Mail Collection Notification Card for unsuccessful door delivery
Return an item to the sender if the item is undeliverable due to incorrect recipient’s address
“Hongkong Post” will NOT
Send any website links via SMS messages or emails
Request recipients to settle payment (including customs duties)
Request recipients to confirm or provide recipient addresses/personal information
For more details, please visit the Hongkong Post website .
Our Advice
  • Do not connect to the “Hongkong Post” website via links embedded in SMS messages or emails; stay vigilant and verify the authenticity of the websites;
  • Do not disclose to strangers (including strangers online) your personal information, including your names, ID card numbers, addresses, bank account numbers, online banking accounts and passwords;
  • Remind your relatives and friends to stay vigilant against deception;
  • If in doubt, please call the “Hongkong Post” hotline 2921 2222 or the “Anti-Scam Helpline 18222” for enquiries.