Beware of Phone Scammers Impersonating Staff of Amazon

2021-09-16

Recently, the Police have received public enquires about incoming calls prefixed with “+852”. English-speaking callers, purporting to be staff of Amazon (an online retailer), claim that the Amazon accounts of the victims’ have been compromised for fraudulent transactions. Victims are asked to provide personal information, credit card numbers and the 3-digit card security codes for cancellation of the transactions.

• To help detect telephone deception, the OFCA stipulates that telephone operators are required to insert a “+” sign in the calling number display of mobile phones as a prefix for all incoming calls originating from outside Hong Kong. If you receive unknown calls with the prefix “+852” which appears to be from a local number, you should be alert to the possible telephone deception.
• Do not disclose to strangers such personal information as your name, ID card number, bank account number, online banking account and password, credit card number and card security code;
• Remind your relatives and friends to stay vigilant against deception.
• If in doubt, please call the “Anti-Scam Helpline 18222” for advice.